All sales of Face Masks and Filters are final.
Product and all applicable sales tax will be refunded in the original form of payment. Orders placed using a gift certificate retrieved from an online deal site cannot be refunded.
Questions? No problem. Call us at 800-526-3257 or email: firstname.lastname@example.org
*Custom Knit hats are not eligible for returns. Please contact Customer Service with any issues.
Contact Customer Service at email@example.com to obtain a prepaid return label or returns information.
Our products have been known to last years, and even decades. Turtle Fur warrants our products against defects in materials and workmanship under normal use for a period of 90 days from the date of retail purchase by the original owner ("Warranty Period"). If a product defect arises and a valid claim is received within the Warranty Period, we will replace the defective product with the same style or a product of similar value.
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